Bank of Ireland announces €34m customer service investment

The investment intends to introduce a number of customer service improvements, including the use of biometric voice tech and enhanced self-service capabilities.

Read more: Bank of Ireland announces €34m customer service investment

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US and UK authorities unmask alleged LockBit mastermind

The NCA and FBI claim Dmitry Khoroshev led the notorious ransomware gang which was disrupted by an international task force earlier this year, though LockBit does not appear to be entirely out of the picture. Read more: US and UK authorities unmask alleged LockBit mastermind https://bit.ly/3y885wm

South African finalists announced for Dogpatch Labs accelerator

The finalists will each receive €10,000 and a funded trip to Ireland to meet with investors and industry leaders. Read more: South African finalists announced for Dogpatch Labs accelerator https://bit.ly/47jYxM6

Could your team benefit from game-based learning?

Ruben Hamilius, founder of Business Games Ireland, shares why he believes game-based learning can offer a ‘safe, immersive environment’ for training staff. The post Could your team benefit from game-based learning? appeared first on Silicon Republic. https://bit.ly/3mwZs3k

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